{"id":7973,"date":"2025-09-24T18:41:29","date_gmt":"2025-09-24T18:41:29","guid":{"rendered":"https:\/\/webwire.site\/hoot-sotraa\/?page_id=7973"},"modified":"2025-09-24T19:08:05","modified_gmt":"2025-09-24T19:08:05","slug":"hootsotraa-complimentary-roadside-program-policies","status":"publish","type":"page","link":"https:\/\/webwire.site\/hoot-sotraa\/hootsotraa-complimentary-roadside-program-policies\/","title":{"rendered":"HOOTSOTRAA Complimentary Roadside Program (Policies)"},"content":{"rendered":"\t\t
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\u25a0 About the Roadside Program<\/strong><\/p>


We don\u2019t just fix cars. We restore dignity.
We\u2019ve been there: broken down on the side of the road, no money in our pockets, no one to call, hoping
the cops wouldn\u2019t send a tow truck we couldn\u2019t afford. Most people drive past.<\/p>


But HOOTSOTRAA pulls over. We stop because we remember what it\u2019s like to feel invisible and afraid.
We know the quiet shame that squeezes the breath from you. We stop because a simple act \u2014 a jack,
a full tank, a steady voice \u2014 can reroute someone\u2019s whole story.<\/p>


Whether it\u2019s a flat tire, an empty tank, or a soul running on fumes, we arrive with steady hands and
unshakable presence. You are not forgotten. You are not alone. You are worthy of help.<\/p>


The only thing we ask in return: Leave a review \u2014 good or bad. Tell the truth about the moment we
stopped, so others know that showing up still changes lives.<\/p>


Roadside Assistance Policy<\/strong>
1. Core Commitment
HOOTSOTRAA stops for everyone we see. No call required \u2014 if we see you, we\u2019ve got your back.
2. Volunteer & Owner Support
If a volunteer or the owner performs mechanical work and the repair goes beyond complimentary
guidelines, services may be offered at a reduced rate of $50\/hr.
\u00a0– $45 goes directly to the volunteer.
\u00a0– $5 goes back into the roadside program fund.
3. Complimentary vs. Paid Services
\u00a0– All assistance begins as complimentary help. We do our best to get you moving again at no cost.
\u00a0– Where we draw the line:
\u00a0\u2022 If a repair requires replacement parts from an auto parts store, the cost of parts and time to replace
them are not covered unless hardship is determined.
\u00a0\u2022 Cost of gas or diesel is not free unless hardship is determined and funds are available.
\u00a0– Depending on the location, HOOTSOTRAA may leverage relationships with local auto parts stores to
have parts delivered roadside.
4. Hardship Cases
If it is determined that you cannot pay, even if the repair falls outside of complimentary service,
HOOTSOTRAA will cover the full cost as long as funds are available in the roadside account. All costs
in these cases are covered by donations.
5. Pricing Transparency
\u00a0– Flat tire changes and similar quick fixes are always free.
\u00a0– Larger repairs (e.g., alternator replacement) are charged based on time it would take a dealership.
If a range is given, HOOTSOTRAA splits the difference \u2014 so you know the cost before we begin. No
hidden fees.
\u00a0– The only possible additional fee: if an oxyacetylene torch must be used, a charge of $0.59\/minute
applies to cover gas costs.
6. Case-by-Case Care
Every situation is handled individually. We listen to your story and do our best to have your back,
whether or not you can pay. Compassion always comes first<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

\u25a0 About the Roadside Program We don\u2019t just fix cars. We restore dignity.We\u2019ve been there: broken down on the side of the road, no money in our pockets, no one to call, hopingthe cops wouldn\u2019t send a tow truck we couldn\u2019t afford. Most people drive past. But HOOTSOTRAA pulls over. We stop because we remember<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"give_campaign_id":0,"inline_featured_image":false,"footnotes":""},"class_list":["post-7973","page","type-page","status-publish","hentry"],"campaignId":"","_links":{"self":[{"href":"https:\/\/webwire.site\/hoot-sotraa\/wp-json\/wp\/v2\/pages\/7973","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/webwire.site\/hoot-sotraa\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/webwire.site\/hoot-sotraa\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/webwire.site\/hoot-sotraa\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/webwire.site\/hoot-sotraa\/wp-json\/wp\/v2\/comments?post=7973"}],"version-history":[{"count":7,"href":"https:\/\/webwire.site\/hoot-sotraa\/wp-json\/wp\/v2\/pages\/7973\/revisions"}],"predecessor-version":[{"id":7981,"href":"https:\/\/webwire.site\/hoot-sotraa\/wp-json\/wp\/v2\/pages\/7973\/revisions\/7981"}],"wp:attachment":[{"href":"https:\/\/webwire.site\/hoot-sotraa\/wp-json\/wp\/v2\/media?parent=7973"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}